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ACTION REQUIRED: Reset Your Password Today

  • Jul 20
  • 2 min read

Updated: 7 days ago

🚨 Deadline Extended: Password Reset need to be completed by Tuesday, August 11 at 7 AM AZ Time.


We've extended the password reset deadline to Tuesday, August 11. While the extension provides additional time, drivers are encouraged to complete the reset as soon as possible.


Don't wait until the last minute - reset your password today. Completing the process now will help ensure uninterrupted access to the tools you use every day and avoid potential login issues as the deadline approaches.


Drivers who do not reset their password by the deadline will be unable to log in to:

  • KT Mobile

  • Employee Self Service (ESS)

  • Driver Portal


To reset your password, visit the new Driver Password Reset Tool at: https://password.knight-swift.com/


đź‘€ Please review the infographic below for step-by-step instructions and take action today.


REMINDERS:
  • First, verify that your personal information in Employee Self Service is up to date

  • After you change your password, please log out and back in to ensure your new password works.

  • Please make sure to use a password you'll remember


If you have any questions or need assistance, please contact your Terminal Manager or Driver Manager.


You can also refer to the common issues guide below and review the guidance provided by our IT department.




Common Issues:

Issues

Reason

Next Steps

API Error

Likely due to too much traffic through the tool

Try again later

Not Found in ID4

New owners are not automatically added to ID4, on the first failure, the system adds them

Try again and it should work

Not Found in Entra

Sync issue

Try again - Entra is updated daily

Validation Error

The Driver's contact information being entered is not what is on file

If Company Driver: Send an email to HRISSupport@swifttrans.com and include the new phone number and email you want to update it to


If Owner Op: Contact DM or TM and have them update the Driver Master

Connection Not Private

Browser is alerting that the connection is not private/cert not valid

This is a browser issue; attempt from another device


28 Comments


Guest
Aug 01

Here Swifty Knight Swifty, y'all buncha flipper floppers, same people, same buisness model. Don't worry big brother camera will help you drive because clearly the company doesn't trust ya with a stick shift.

Edited
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Guest
Jul 30

Oooga Boooga Boooga you cannot silence freedom of speech!!!


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Guest
Jul 31
Replying to

I Dont work for swift i work for knight so what's all this switf stuff. Why is it all being changed. Ivf you making all companies the same then why does swift, us express, total transportation, and all the l LTL companies pass us like we're sitting on Jack stands or on the shoulder of the road on blocks

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TYNDOU
Jul 30

It will not let me do it it tells me that I’m timed out

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Knight Communications
Jul 30
Replying to

Good morning! Can you please provide your driver code so our team could assist you and give you a call. Thank you!

Like

Shaj02
Jul 24

It says its blocked by the admin and phoenix controls what we can get into on the geotab. I typed tthe link into my phone using internet. And I got it to work. I just don't know if it will work on geotab.

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Knight Communications
Jul 24
Replying to

Hello! You are all set with the new password, that won't impact anything with Geotab at this time.

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Lil Coco
Jul 23

I also can't access the link. It's giving me "hackers may be attacking your information"

Like
Knight Communications
Jul 23
Replying to

Hello! This may be due to a browser issue, please attempt from another device. Thank you!

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