.png){kind=small}
NEW KT Mobile Feature: Pre-Plan Notifications (Hands-Free!)
- 1 day ago
- 1 min read
We have gone live with a new KT Mobile Pre-Plan Notification feature!
When driving in navigation mode, KT Mobile will now safely alert drivers when a new pre-plan is available. A brief pop-up will appear and the system will read the pre-plan details aloud so drivers can stay focused on the road.
Drivers will have the option to replay the message once, accept, or reject the pre-plan. If no action is taken, the pop-up will disappear after two minutes, and drivers can still review and respond to the pre-plan later in Messages.
This new feature helps drivers stay informed, responsive, and hands-free while they drive.
We hear you — and we appreciate the honesty. A lot of drivers value the relationship with their Driver Manager, and that connection matters to us too.
To be clear, this feature is not AI, and it’s not replacing calls or conversations with your DM. Your Driver Manager is still your primary point of contact and always will be.
This was added simply as another option — a hands‑free way to know a pre‑plan is there while you’re driving, so you don’t miss it. You can still talk through details, ask questions, or make decisions the same way you always have.
If you prefer a call, nothing changes for you. If you like having info read aloud while driving, this gives…
I would rather talk to a real person
The only upside about the AI is that at least it can't be rude to you
My useless features
I haven’t used the knight nav app since it sent me down a road that had a 11 foot clearance for a over pass. never again
Thank you!