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Drivewyze & Bestpass Roll Out Today!

We're upgrading our weigh station bypassing and toll transponders to Drivewyze and Bestpass, and we want to make sure you are informed and ready for the change.


Here's what's happening now:

The fleetwide rollout has begun.

  • Drivers should be receiving their new Bestpass transponders from their terminals and switching them out with their PrePass transponders.

  • Beginning April 28, all weigh station Bypassing notifications will be delivered via the Drivewyze app on drivers' tablets. Drivers should follow the installation instructions below for setting up Drivewyze on their tablets.


What's Next:

  • Bestpass transponders must be switched out by May 23 as PrePass transponders will be deactivated after this date.


What you need to do:

  • Familiarize yourself with the information below. The graphics below explain the benefits of Drivewyze and Bestpass, provide installation instructions, answer commonly asked questions, and provide support information.

  • Use the instructions below to set up Drivewyze on your tablet.

  • Make sure you turn in your PrePass transponder and pick up your new Bestpass transponder from your home terminal by May 23rd. PrePass transponders will be deactivated after this date.


*If you encounter any issues with installation pleae, reach out to the MobileComm team at mobilecomm@knighttrans.com or 602-239-4730.


We're making this change to improve your experience on the road. Thanks for rolling with us as we continue to upgrade your tools and tech!









7 Comments

mike
May 01

The directions (pictures) are blurry. really hard to read.

I updated my tablet and it started working....I guess

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Guest
Apr 30

Can We download on the personal phone an make to work there ?

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Duane
Apr 29

I downloaded the app Monday. I have had absolutely no issues with it.

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Really
Apr 28

Telling me I have to pay after the first 30 day I’m not paying we need better info on logging in info because what we got isn’t enough

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Knight Communications
Apr 29
Replying to

It sounds like you may have tried setting it up personal plan. Please do the following:

  1. Open KT Mobile and sign in if not already done

  2. Go through the normal workflow to start Drivewyze (i.e. open the app)

  3. It should automatically sign you out of that personal account and into the Knight account.

 

If for whatever reason that is not completing, you can sign out of your personal account by going to the "Me" tab. While you are on the "Me" tab you can also choose the "Account Deletion" option if you wish to delete that account you accidentally made.

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Sbrewster
Apr 28

Why is it asking for a credit card to use the weigh station bypass feature

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Knight Communications
Apr 29
Replying to

It sounds like you may have tried setting it up personal plan. Please do the following:

  1. Open KT Mobile and sign in if not already done

  2. Go through the normal workflow to start Drivewyze (i.e. open the app)

  3. It should automatically sign you out of that personal account and into the Knight account.

 

If for whatever reason that is not completing, you can sign out of your personal account by going to the "Me" tab. While you are on the "Me" tab you can also choose the "Account Deletion" option if you wish to delete that account you accidentally made.

Like
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