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Payroll
Contact Information
Payroll Customer Service
Phone: 800-489-0911
Email: payrollmbx@knighttrans.com
Payroll Hours
Monday - Friday
7:00 - 16:00 (AZ Time)
Lunch: 11:30-12:30
Breaks: 9:30-9:45 & 2:30-2:45
SCANNING DOCUMENTS FOR PROPER PAY
In order to receive proper pay, make sure all paper work is scanned properly by the designated cut off times. In order to be paid your trips must be:
Completed
T-called or E-called
A clear copy of your Bill of Lading or Proof of Delivery (BOL/POD) must be scanned in using KT Mobile.
Any receipts attached to a trip must be scanned into our system for the trip to process into your payroll.
Please scan one document at a time. If you have multiple receipts, scan them separately. Our system will see 1 page as 1 item and will miss multiple items on the same piece of paper.
Please do no discard your paperwork.
Scanning Paperwork through KT Mobile
In order to receive proper pay, all paperwork must be scanned through KT Mobile. Once your paperwork is scanned, it can take a few hours to process. If you are close to the cutoff time, please use KT Mobile to confirm we received the paperwork or give us a call to confirm.
The dollar signs on KT Mobile will change colors as the paperwork moves through the workflow process. If you see a red dollar sign, it indicates there is a problem with that particular load so make sure to call Payroll to ensure the problem gets resolved.
$ = Problem, call Payroll
$ = Not Processed,
Needs Paperwork
$ = Trip is processed.
Waiting for payment.
$ = Payment Processed
PAY PERIODS
Weekly Pay Cut Off Times
Drivers pay period is Sunday through Saturday. All loads T-called or E-called through Tuesday must be scanned by Tuesday at 10 AM Phoenix time to receive payment for Thursday.
California, Oregon,
& Washington Drivers
The pay period for drivers living in CA/OR/WA is Sunday through Saturday. Drivers will receive payment for all loads T-called or E-called through Saturday if the documents are scanned by Tuesday at 10 AM Phoenix time.
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Bank Holidays
The following dates are bank holidays and may affect the check processing schedule.
January 1
January 15
February 19
May 27
June 19
July 4
September 2
October 14
November 11
November 28
December 25
Monthly Bonus Payouts
Drivers' monthly bonus will be paid out on the closest pay period to the 15th of the following month.
Example: What a driver bonuses for the month of June will be paid on closest pay period to July 15.
EMPLOYEE SELF SERVICE (ESS)
Employee Self Service (ESS) allows you to access and manage your own employment-related information. Here you can update your contact information, access payroll information, direct deposit information, and tax forms like W2s and W4s. ESS can be accessed through the Driver Portal or Driver Hub on KT Mobile.
Direct Deposits
Knight will process your paycheck and you will receive them through direct deposit or to your EFS card. Pay statements can be viewed on your Driver Portal. You will have access to all pay statements, by check date, as well as W2s, by year, on the Driver Portal.
Accessing Pay Records
Personal pay records can be viewed and printed at no cost from computers located at most Knight terminals. Driving Associates can access their pay records at https://myportal.driveknight.com/wps/portal. Office and Shop Team Members can access their pay records at https://office.knighttrans.com/wps/portal. In addition to electronic receipt of pay records, Driving Associates and Team Members may elect to receive paper wage statements and checks at any time by making a request to Knight's Payroll Department at PayrollMBX@knighttrans.com. Driving Associates and Team Members are responsible for notifying Knight of a change of address within 48 hours of the change.